Warranty Coverage Policy
At D&S Car Parts, we stand behind the quality of every part we sell. Our warranty policy is designed to give you confidence and peace of mind with every purchase.
1. Limited Warranty
D&S Car Parts offers a 1-Year Limited Warranty on most parts against defects in materials and workmanship under normal use and service conditions. The warranty period begins on the date of original purchase.
2. What Is Covered
- Manufacturing defects in materials or workmanship
- Parts that fail under normal operating conditions
- Structural defects that affect the function of the part
3. What Is NOT Covered
- Damage caused by improper installation or modification
- Normal wear and tear
- Damage caused by accidents, misuse, or neglect
- Parts installed on vehicles with pre-existing damage
- Electrical components once installed
- Cosmetic damage such as scratches, dents, or fading
- Parts used in racing or off-road applications
4. How to Make a Warranty Claim
To submit a warranty claim, please follow these steps:
- Contact our support team at support@dandscarparts.com within the warranty period
- Provide your order number and a description of the defect
- Include clear photos of the defective part
- Our team will review your claim within 2-3 business days
- If approved, we will send a replacement part or issue a refund at our discretion
5. Warranty Claim Requirements
- Proof of purchase (order number or receipt) is required for all warranty claims
- The defective part must be returned to us before a replacement is issued (we will provide a prepaid return label for approved claims)
- Parts must not have been modified, altered, or improperly installed
6. Replacement & Refund
Upon approval of a warranty claim, D&S Car Parts will, at its sole discretion:
- Replace the defective part with the same or equivalent part, or
- Issue a full refund of the original purchase price
Shipping costs for warranty replacements are covered by D&S Car Parts for approved claims within the United States.
7. Limitation of Warranty
This warranty is the sole and exclusive warranty provided by D&S Car Parts. We are not responsible for any labor costs, towing fees, rental car expenses, or other incidental costs associated with a defective part.
8. OEM vs Aftermarket Parts
Warranty coverage applies to both OEM (Original Equipment Manufacturer) and aftermarket parts sold by D&S Car Parts. Aftermarket parts are designed to meet or exceed OEM specifications.
Contact Us
For warranty inquiries, please contact our support team:
- Email: support@dandscarparts.com
- Website: dandscarparts.com